Description: This paperback copy of Service Quality is in pristine condition, inside and out. Edited by Roland T. Rust and Richard L. Oliver, the eleven chapters tackle various aspects of quality in service industries. I will ship this book within one business day of receiving payment. If you have any questions, please contact me. Thanks!
Price: 9 USD
Location: Hudson, Ohio
End Time: 2024-09-16T10:05:02.000Z
Shipping Cost: 5.38 USD
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Pages: 294
Publication Year: 1994
Format: Trade paperback
Language: English
Book Title: Service Quality: New Directions in Theory and Practice
Author: Rust, Roland T (Editor), and Oliver, Richard L (Editor)
Narrative Type: Nonfiction
Publisher: Sage Publications, Inc
Genre: Business, Economics & Industry
Original Language: English
Topic: Business Analysis
